@incollection{UBHD-67243418,
  author={Dharampal-Frick, Gita and G{\"o}tzen, Katja},
  title={Interrogating caste and race in South Asia},
  year={2011},
  pages={192-212},
  language={eng},
  isbn={0-85745-076-X and 978-1-78238-085-6 and 978-0-85745-076-0},
  booktitle={Racism in the modern world},
  editor={Berg, Manfred},
}
@book{UBHD-67969065,
  author={Hildesheim, Christine and G{\"o}tzen, Katja and Sonntag, Karlheinz},
  title={Assessment of quality cultures in higher education institutions},
  subtitle={first results from the heiQUALITY cultures project},
  publisher={[European University Association (EUA)]},
  address={[Brussels]},
  year={2013},
  pages={1 Online-Ressource (15 Seiten)},
  language={ger},
  note={Gesehen am 19.04.2016.},
}
@incollection{UBHD-67969062,
  author={Hildesheim, Christine and Sonntag, Karlheinz and G{\"o}tzen, Katja},
  title={Das Qualit{\"a}tskulturinventar},
  subtitle={ein Instrument zur Operationalisierung qualit{\"a}tsbezogenen Arbeitens},
  year={2015},
  language={ger},
  isbn={978-3-936804-18-8},
  booktitle={Verantwortung f{\"u}r die Arbeit der Zukunft},
}
@incollection{UBHD-67969045,
  author={Hildesheim, Christine and Sonntag, Karlheinz and G{\"o}tzen, Katja},
  title={The Quality Culture Inventory (QCI)},
  subtitle={an instrument assessing quality-related aspects of work},
  year={2016},
  pages={43-56},
  language={eng},
  isbn={978-3-662-48661-0},
  note={Gesehen am 19.04.2016},
  booktitle={Advances in Ergonomic Design of Systems, Products and Processes},
  editor={Deml, Barbara and Stock, Patricia and Bruder, Ralph and Schlick, Christopher},
  doi={10.1007/978-3-662-48661-0_3},
}