@book{UBHD-67541770,
  author={Heinrich, Robert},
  title={Aligning business process quality and information system quality},
  year={2013},
  pages={Online-Ressource (268 S.)},
  language={eng},
  note={Zs.fassung u. Fragebogen in dt. Sprache ; Online publiziert: 2014},
  school={Heidelberg, Univ., Diss., 2013},
  doi={10.11588/heidok.00016033},
  keywords={Informationssystem / Qualit{\"a}t},
  url={http://archiv.ub.uni-heidelberg.de/volltextserver/16033/},
  library={UB},
}
@book{UBHD-67530998,
  author={Heinrich, Robert},
  title={Aligning business process quality and information system quality},
  year={2013},
  pages={X, 254 S.},
  language={eng},
  note={Zs.fassung u. Fragebogen in dt. Sprache},
  school={Heidelberg, Univ., Diss., 2013},
  keywords={Informationssystem / Qualit{\"a}t},
  library={UB [Signatur: 2014 U 246] ; MA [Signatur: Diss. Heinr]},
}
@article{UBHD-68292863,
  author={Heinrich, Robert and Hesse, Tom-Michael and Paech, Barbara},
  title={The CoCoME platform},
  subtitle={a research note on empirical studies in information system evolution},
  year={2015},
  pages={1715-1720},
  language={eng},
  issn={0218-1940},
  volume={25},
  number={09n10},
  note={Gesehen am 07.08.2018},
  journal={International journal of software engineering and knowledge engineering},
  doi={10.1142/S0218194015710059},
}
@incollection{UBHD-68586144,
  author={Heinrich, Robert and Paech, Barbara},
  title={Defining the quality of business processes},
  year={2010},
  pages={133-148},
  language={eng},
  isbn={978-3-88579-255-0},
  note={Gesehen am 10.06.2020},
  booktitle={Modellierung 2010},
  editor={Engels, Gregor},
}
@conference{UBHD-67816149,
  author={Heinrich, Robert and Paech, Barbara},
  title={Developing a process quality improvement questionnaire},
  subtitle={a case study on writing discharge letters},
  year={2012},
  pages={261-272},
  language={eng},
  isbn={978-3-642-28115-0},
  note={Gesehen am 11.05.2015},
  doi={10.1007/978-3-642-28115-0_25},
}
@incollection{UBHD-68586305,
  author={Heinrich, Robert and Paech, Barbara},
  title={On the prediction of the mutual impact of business processes and enterprise information systems},
  year={2013},
  pages={157-170},
  language={eng},
  isbn={978-3-88579-607-7},
  note={Gesehen am 12.06.2020},
  booktitle={Software Engineering 2013},
  editor={Kowalewski, Stefan},
}
@incollection{UBHD-68586317,
  author={Heinrich, Robert and Kappe, Alexander and Paech, Barbara},
  title={Tool support for the comprehensive modeling of quality information within business process models},
  year={2011},
  pages={213-218},
  language={eng},
  isbn={978-3-88579-284-0},
  note={Gesehen am 12.06.2020},
  booktitle={Enterprise Modelling and Information Systems Architectures (EMISA 2011)},
  editor={N{\"u}ttgens, Markus},
}