@incollection{UBHD-67851604,
  author={Hess, Burkhard and Pelzer, Nils},
  title={Regulation of dispute resolution in Germany},
  subtitle={cautious steps towards the construction of an ADR system},
  year={2013},
  pages={209-238},
  language={eng},
  isbn={1-84946-258-5 and 978-1-84946-258-7},
  booktitle={Regulating dispute resolution},
  editor={Steffek, Felix and Unberath, Hannes},
}
@incollection{UBHD-67851607,
  author={Hess, Burkhard and Pelzer, Nils},
  title={Regulation of dispute resolution in Germany},
  subtitle={cautious steps towards the construction of an ADR System},
  year={2013},
  pages={209-238},
  language={eng},
  isbn={978-1-78225-357-0},
  note={Gesehen am 28.07.2015},
  booktitle={Regulating Dispute Resolution},
}