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 Online-Ressource | |
| Verfasst von: | de Rouw, Léon-Paul [VerfasserIn]  |
| Johnson, Brian [VerfasserIn] | |
| Titel: | The Universal Service Desk (USD) - Implementing, controlling and improving service delivery |
| Institutionen: | Safari, an O'Reilly Media Company. [MitwirkendeR] |
| Verf.angabe: | de Rouw, Léon-Paul |
| Ausgabe: | 1st edition |
| Verlagsort: | [Erscheinungsort nicht ermittelbar] |
| Verlag: | IT Governance Publishing |
| Jahr: | 2020 |
| Umfang: | 1 online resource (244 pages) |
| Fussnoten: | Online resource; Title from title page (viewed May 28, 2020) |
| Abstract: | The Universal Service Desk (USD) - Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management. |
| ComputerInfo: | Mode of access: World Wide Web. |
| URL: | Aggregator: https://learning.oreilly.com/library/view/-/9781787781504/?ar |
| Datenträger: | Online-Ressource |
| Sprache: | eng |
| Sach-SW: | Electronic books ; local |
| K10plus-PPN: | 1702669432 |
| Lokale URL UB: |  Zum Volltext |
| Bibliothek der Medizinischen Fakultät Mannheim der Universität Heidelberg | |
 Bestellen/Vormerken für Benutzer des Klinikums MannheimEigene Kennung erforderlich | |
| Bibliothek/Idn: | UW / m3691270980 |
| Lokale URL Inst.: | Zum Volltext |
