ITIL® 4 Essentials

• Verfasst von: Agutter, Claire [VerfasserIn]
• Titel: ITIL® 4 Essentials
• Titelzusatz: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition
• Institutionen: Safari, an O'Reilly Media Company. [MitwirkendeR]
• Verf.angabe: Agutter, Claire
• Ausgabe: 2nd edition
• Verlagsort: [Erscheinungsort nicht ermittelbar]
• Verlag: IT Governance Publishing
• Jahr: 2020
• Umfang: 1 online resource (211 pages)
• Fussnoten: Online resource; Title from title page (viewed April 28, 2020)
• ComputerInfo: Mode of access: World Wide Web.
• Datenträger: Online-Ressource
• Sprache: eng
• Sach-SW: Electronic books ; local
• K10plus-PPN: 1702676315
• K10plus-PPN:
  Universitätsbibliothek
• Lokale URL UB: Zum Volltext
• Lokale URL UB: Bibliothek der Medizinischen Fakultät Mannheim der Universität Heidelberg
• Bibliothek/Idn: UW / m3691322824
• Lokale URL Inst.: Zum Volltext

Abstract

ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.