Governance and communities of PMOs

• Verfasst von: Aubry, Monique
• Titel: Governance and communities of PMOs
• Mitwirkende: Müller, Ralf
• Mitwirkende: Glückler, Johannes
• Verf.angabe: Monique Aubry; Ralf Müller; Johannes Glückler
• Ausgabe: 1st ed.
• Verlagsort: Newton Square, PA
• Verlag: Project Management Institute
• Jahr: 2012
• Umfang: 1 Online-Ressource (123 pages)
• ISBN: 978-1-62825-301-6
• ISBN: 978-1-935589-48-8
• Datenträger: Online-Ressource
• Sprache: eng
• Bibliogr. Hinweis: Erscheint auch als : Druck-Ausgabe: Aubry, Monique: Governance and communities of PMOs. - Newtown Square, Pa. : Project Management Institute, 2012. - XV, 106 S.
• Sach-SW: Electronic books
• K10plus-PPN: 1011469472

Abstract

Cover -- Title Page -- Copyright Page -- Table of Contents -- List of Figures -- List of Tables -- Executive Summary -- Acknowledgments -- 1. Introduction -- 1.1. Context of this Research -- 1.2. This Research within the PMO Research Program at UQAM -- 2. Literature Review and Conceptual Framework -- 2.1. How do Project Management Offices Support the Circulation of Knowledge? -- 2.2. Multiple PMOs: Islands, Networks, or Communities? -- 2.2.1. Usefulness of the Metaphor of Island -- 2.2.2. Networks -- 2.2.3. Organizational Learning: A Community of Practice Approach -- 2.3. Managing Multiple PMOs: The Governance Challenge -- 2.3.1. Governance of Projects -- 2.3.2. Governance of Multi-PMO Structures -- 2.4. Conceptualization of Communities of PMOs -- 2.4.1. Definition of Community of PMOs -- 2.4.2. Social World of Community of PMOs -- 2.4.3. Governance -- 2.4.4. Structure of Relationships between PMOs -- 2.4.5. Linking Social World and Governance to the Structure of Relationships -- 3. Research Design and Methodology -- 3.1. Underlying Philosophy -- 3.2. Research Design -- 3.3. Case Sampling -- 3.4. The Qualitative Study -- 3.4.1. Data Collection Strategy -- 3.4.2. Interviewee Sampling -- 3.4.3. Interview Questions -- 3.4.4. Validity and Reliability of the Interview Data -- 3.4.5. Interview Analysis -- 3.5. The Quantitative Study -- 3.5.1. Social Network Analysis -- 3.5.2. Data Collection -- 3.5.3. Questionnaire Development -- 3.5.4. Validity and Reliability of the Data -- 4. Descriptions of Case Studies -- 4.1. Case Study 1: Telecommunications Provider -- 4.1.1. Context -- 4.1.2. Project Governance -- 4.1.3. PMOs' Formal Structure -- 4.1.4. Governance of Multiple PMOs -- 4.1.5. Relationships between PMOs -- 4.1.6. Learning Mechanisms -- 4.2. Case Study 2: National Health Care Organization -- 4.2.1. Context -- 4.2.2. Project Governance

Abstract

4.2.3. PMOs' Formal Structure -- 4.2.4. Governance of Multiple PMOs -- 4.2.5. Relationships between PMOs -- 4.2.6. Learning Mechanisms -- 4.3. Case Study 3: Financial Services Provider -- 4.3.1. Context -- 4.3.2. Project Governance -- 4.3.3. PMOs' Formal Structure -- 4.3.4. Governance of the Multiple PMOs -- 4.3.5. Relationships between PMOs -- 4.3.6. Learning Mechanisms -- 4.4. Case Study 4: Pharmaceutical Corporation -- 4.4.1. Context -- 4.4.2. Project Governance -- 4.4.3. PMOs' Formal Structure -- 4.4.4. Governance of Multiple PMOs -- 4.4.5. Relationships between PMOs -- 4.4.6. Learning Mechanisms -- 4.5. Cross-Case Synthesis -- 4.5.1. Social World -- 4.5.2. Governance -- 4.5.3 Structure of Relationships between PMOs: Isolated Island, Network, or Community -- 4.6. Key Findings -- 5. PMO Roles in PMO Networks -- 5.1. A Typology of PMOs Based upon Roles and Relationships -- 5.2. PMOs' Roles -- 5.2.1. PMOs in Controlling Roles -- 5.2.2. PMOs in Serving Roles -- 5.2.3. PMOs in Partnering Roles -- 5.2.4. PMOs in a Central Role -- 5.3. Slack and Innovativeness through Partnering Roles -- 5.4. Key Findings -- 6. PMO Network and Knowledge Exchange in the Pharma Case -- 6.1. Project Managers Approve PMO Performance -- 6.2. Project Managers Overestimate their Role as Knowledge Providers -- 6.3. PMO Members Gain Little Prestige in Interpersonal Knowledge Flow -- 6.4. Quasi-Islands of Knowledge Exchange -- 6.5. Future Knowledge-Sharing Comes with Prior Collaboration -- 6.6. Key Findings -- 7. Discussion -- 7.1. Communities of PMOs: Diagnostic and Opportunities -- 7.2. Revisiting the Conceptual Framework for Communities of PMOs -- 7.3. The Bagel Metaphor Describing PMOs' Networks -- 8. Conclusion -- Appendices -- Appendix A. PMO Research—Invitation to Engage -- Appendix B. Communities of PMOs Interview Guide—General

Abstract

Appendix C. Network Survey Questionnaire -- References