Understanding client satisfaction with a health insurance scheme in Nigeria

• Verfasst von: Mohammed, Shafiu [VerfasserIn]
• Verfasst von: Sambo, Mohammad N. [VerfasserIn]
• Verfasst von: Dong, Hengjin [VerfasserIn]
• Titel: Understanding client satisfaction with a health insurance scheme in Nigeria
• Titelzusatz: factors and enrollees experiences
• Verf.angabe: Shafiu Mohammed, Mohammad N Sambo and Hengjin Dong
• E-Jahr: 2011
• Jahr: 25 May 2011
• Umfang: 8 S.
• Fussnoten: Gesehen am 01.09.2022
• Titel Quelle: Enthalten in: Health research policy and systems
• Ort Quelle: London : BioMed Central, 2003
• Jahr Quelle: 2011
• Band/Heft Quelle: 9(2011), Artikel-ID 20, Seite 1-8
• ISSN Quelle: 1478-4505
• DOI: doi:10.1186/1478-4505-9-20
• Datenträger: Online-Ressource
• Sprache: eng
• K10plus-PPN: 1815564040

Abstract

Health insurance schemes have been widely introduced during this last decade in many African countries, which have strived for improvements in health service provision and the promotion of health care utilization. Client satisfaction with health service provision during the implementation of health insurance schemes has often been neglected since numerous activities take place concurrently. The satisfaction of enrollees and its influencing factors have been providing evidence which have assisted in policy and decision making. Our objective is to determine the enrollee's satisfaction with health service provision under a health insurance scheme and the factors which influence the satisfaction.