The Organizational Impact of Patient Engagement

• Verfasst von: Sanguineti, Francesca [VerfasserIn]
• Titel: The Organizational Impact of Patient Engagement
• Titelzusatz: Enhancing the Healthcare Journey
• Verf.angabe: by Francesca Sanguineti
• Ausgabe: 1st ed. 2024.
• Verlagsort: Cham
• Verlagsort: Cham
• Verlag: Springer Nature Switzerland
• Verlag: Imprint: Springer
• E-Jahr: 2024
• Jahr: 2024.
• Jahr: 2024.
• Umfang: 1 Online-Ressource(XI, 114 p. 21 illus.)
• Gesamttitel/Reihe: SpringerBriefs in Business
• ISBN: 978-3-031-77964-0
• DOI: doi:10.1007/978-3-031-77964-0
• Datenträger: Online-Ressource
• Sprache: eng
• Bibliogr. Hinweis: Erscheint auch als : Druck-Ausgabe
• Bibliogr. Hinweis: Erscheint auch als : Druck-Ausgabe
• K10plus-PPN: 1910714313
• K10plus-PPN:
  Universitätsbibliothek
• Lokale URL UB: Zum Volltext
• Lokale URL UB: Bibliothek der Medizinischen Fakultät Mannheim der Universität Heidelberg
• Bibliothek/Idn: UW / m4630453938
• Lokale URL Inst.: Zum Volltext

Abstract

Introduction -- A Systematic Review of Patient Engagement and Its Organizational Impact -- Fondazione Mondino IRCCS A Case of Italian Excellence -- Patient Engagement Organizational Strategies -- Organization and Patience Engagement at Front Office A Proposed Framework.

Abstract

This book examines the transformative power of patient engagement in revolutionizing healthcare organizational efficiency. It expresses a need for a more patient-centered approach in healthcare delivery to improve patient outcomes and organizational workflows. Using Fondazione IRCCS Istituto Neurologico Nazionale Mondino (Italy) as a case study, the author offers a framework for improving patient interactions from the initial point of contact, namely front office operations, and proposes strategies for healthcare organizations across the globe based on best practices and lessons learned while also emphasizing the importance of continuous adaptation and improvement. Grounded in the latest academic research, this book provides students, practitioners, professionals, and scholars in healthcare administration and management with a theoretical foundation for patient engagement with practical applications to lead and innovate in the modern healthcare management system.