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@book{UBHD-69119809,
  organization={O'Reilly (Firm),},
  title={Effective communication skills},
  subtitle={improve your listening, speaking, and writing for maximum impact},
  edition={[First edition].},
  publisher={O'Reilly Media, Inc.},
  address={[Place of publication not identified]},
  year={2023},
  pages={1 online resource (1 video file (5 hr.))},
  language={eng},
  note={Online resource; title from title details screen (O'Reilly, viewed August 3, 2023)},
  url={https://learning.oreilly.com/library/view/-/0636920874195/?ar},
  library={UB ; UW},
}