Online-Ressource | |
Verfasst von: | Knowles, Jonathan [VerfasserIn] |
Baris, Russell [VerfasserIn] | |
Hunsaker, B. Tom [VerfasserIn] | |
Ettenson, Richard [VerfasserIn] | |
Titel: | Bed, bath & bankruptcy |
Titelzusatz: | lessons for senior leaders : research reveals that a focus on finances is no substitute for creating customer value when a company is struggling |
Verf.angabe: | Jonathan Knowles, Russell Baris, B. Tom Hunsaker, Richard Ettenson |
Ausgabe: | [First edition]. |
Verlagsort: | [Place of publication not identified] |
Verlag: | MIT Sloan Management Review |
Jahr: | 2023 |
Umfang: | 1 online resource (9 pages) |
Illustrationen: | illustrations |
Fussnoten: | Reprint #64440 |
Abstract: | A survey of more than 1,600 Bed Bath & Beyond shoppers reveals why a business recovery strategy set in motion by a new management team in 2019 failed: The BB&B leadership team’s focus on cost cutting overlooked the importance of creating value for customers. The story of the retailer’s bankruptcy is a cautionary tale for other businesses that are struggling to adapt and at risk of losing sight of customer value creation amid increased competition in a changing market. |
URL: | Aggregator: https://learning.oreilly.com/library/view/-/53863MIT64440/?ar |
Datenträger: | Online-Ressource |
Sprache: | eng |
K10plus-PPN: | 1850982643 |
Lokale URL UB: | Zum Volltext |
Bibliothek der Medizinischen Fakultät Mannheim der Universität Heidelberg | |
Bestellen/Vormerken für Benutzer des Klinikums Mannheim Eigene Kennung erforderlich | |
Bibliothek/Idn: | UW / m4343637204 |
Lokale URL Inst.: | Zum Volltext |